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SMS Terms & Consent

Opt in

Get texts from Handyman

Next you set up your home, and Handyman texts a sign-in code to this number.

1. The Handyman text program

Handyman is an AI assistant for your home, made by WeReno, Inc. (“WeReno”, “we”, “us”). Handyman works by text message. It texts from (866) 634-9669 (1-866-6-FIXNOW), and when you sign up or text it, it sends SMS or MMS to the mobile number you gave.

The messages are about your own home and account. They include:

  • a one-time code to sign in to your home on the web;
  • answers to what you ask, and the steps Handyman suggests;
  • quotes, prices and approvals that need a yes or a no from you;
  • booking confirmations, and reminders before a pro arrives;
  • maintenance reminders for your home, such as a filter that is due;
  • service and account notices, including anything we are required to tell you.

2. How you opt in

You agree to Handyman’s texts in one of three ways: by giving your mobile number at handyman.ai/get-started with your code going by text and choosing Continue, right under the words that say continuing means you agree to texts; by using the opt-in form at the top of this page; or by texting Handyman first at (866) 634-9669. Each one tells us you agree that Handyman may text you at that number, including automated messages. If you choose to get your code by email instead (for a landline, say), you haven't agreed to texts, and Handyman doesn't text that number.

Consent to receive texts is not a condition of any purchase. Only give us a number you are allowed to use, and tell us if it stops being yours so we can stop texting it.

3. How often Handyman texts

Message frequency varies with what is happening at your home: a repair being quoted and booked may mean several messages in a day, and a quiet month may mean one reminder or none.

4. Cost

Message and data rates may apply. Handyman does not charge for the messages themselves; your mobile carrier may, according to your plan.

5. Stopping the messages

Reply STOP to any message to opt out. You will get one message confirming you are unsubscribed, and then the messages stop. You can also reply UNSUBSCRIBE, END, QUIT or CANCEL, or email handyman@wereno.com. Reply START to opt back in.

Opting out of texts does not delete your home or cancel work in progress. If Handyman can no longer reach you by text it will use email instead, and some things may take longer.

6. Getting help

Reply HELP to any message for help and contact details, or email handyman@wereno.com.

7. Carriers

Mobile carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed. Networks, handsets and roaming all affect whether a message arrives.

8. Your information

Your mobile number and your messages are used to look after your home and to provide the service. We do not sell your number, and no mobile information, text messaging opt-in data or consent is shared with third parties or affiliates for marketing or promotional purposes. What we collect and why is set out in our Privacy Policy, and the terms of the service are in our Terms and Conditions.

9. Changes

If these terms change we will post the new version on this page and update the date at the top. Continuing to receive messages after a change means you accept it.

10. Contact

WeReno, Inc., maker of Handyman

  • United States: 4695 MacArthur Court, 11th Floor, Newport Beach, CA 92660
  • Canada: 18-4230 Sherwoodtowne Blvd, Mississauga, ON L4Z 2G6
  • handyman@wereno.com · text (866) 634-9669