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FAQ

Everything you need to know

Have questions? Here are the ones we hear most. If yours isn't here, message Handyman: it answers any time.

What is Handyman?

An AI assistant for your home. It keeps your home's record, builds a maintenance plan for it, answers your questions and gets repairs done by finding and coordinating local pros. You talk to it by text, iMessage or web chat, and you can also use it on the web at app.handyman.ai.

Is it a marketplace for handymen?

No. Handyman works for you. It remembers your home, reminds you before things become repairs, and when you need work done it gets quotes from local pros, books the one you pick and follows up until the job is finished.

How much does it cost?

Handyman is free to join and free to use, for every home, with no plan to pick and no card to add. When you book a job, you pay the price you approved for it, and nothing is booked or charged until you say yes. Optional extras may come later: they'll be yours to choose, and nothing you've saved will ever be locked away.

How do I talk to it?

Message it: tap Message Handyman and Messages opens with a hello typed. On an iPhone it's iMessage, and an Android phone reaches the same number by RCS. Or call 1-866-6-FIXNOW any time. You can also message it on WhatsApp or chat on the web, in English, Spanish, French, Punjabi, Hindi, Chinese, Tagalog or whatever language you're comfortable in.

What does it remember about my home?

Its systems and appliances, with model numbers and ages, receipts and warranties, who came out and what they did, and the maintenance that's due. Send a photo of a nameplate or forward a receipt and it files it.

Will it book or pay for anything without me?

Never. Handyman proposes and you confirm. Bookings, payments and sharing your home with someone all wait for your tap.

How do I get started?

Add your address on the Get started page, or message Handyman and it sends you the link. Handyman builds your home's profile and its maintenance plan, usually in under two minutes, then gives you its card, so its iMessage number and 1-866-6-FIXNOW are in your phone. You sign in with a code, so there's no password to remember.

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